You do not need to install the app or sign in to submit a request.
1. How to request account deletion
Send a message to admin@ef-league.com.
Email subject: eFLeague account deletion
Provide the email address or username of your account. Do not share passwords or access tokens. We may ask you to verify your identity.
2. What happens to your data?
After verification, we revoke account access, remove or anonymize identifying details, and delete eligible private profile data and media (such as your avatar).
3. What competition history is retained?
Match results, fixtures, standings, statistics and historical competition records may be retained without revealing your former identity where necessary for competition integrity or legal obligations. Data and backups are subject to applicable retention rules.
4. Delete selected data only
You may also request deletion of specified profile details or private media without deleting your entire account. Each request is assessed under applicable law and competition-history requirements.
5. Response time
We respond to personal-data requests under the GDPR, generally within one month of receipt. We will inform you of any legally permitted extension.
6. Backups and retention periods
The approved policy specifies 30 days for new operational backups and 90 days for monthly recovery backups. Backup schedules are configured, but automatic deletion after these periods is not yet active. Existing historical backups require separate review and may temporarily contain earlier identifying information. Requests affecting these copies are assessed individually, including legal obligations and service recovery security.